The Post-Chatbot Era – delegating drudgery to digital agents

The age of “talking” to your computer is over; 2026 is the era of “doing.” By evolving beyond simple chatbots into agentic workflows, SMEs can finally link their Microsoft 365 suites with robust document management systems, creating a seamless digital environment where software handles the administration while humans reclaim the strategy.

Stop clicking and start automating

You don’t need specialist developers or a major IT overhaul to introduce straightforward, intelligent automation in Microsoft 365; everyday teams can manage it themselves. By using familiar tools such as Outlook for email, OneDrive and SharePoint for storing documents, and Power Automate to link everything together, you can quietly strip out much of the dull, repetitive work from people’s daily tasks.

What does 2025 hold for the DMS sector?

As we slowly emerge into 2025 and we cast a look back over our shoulders at the last 12 months it’s evident to us that artificial intelligence (AI) and automation are set to further revolutionise document management systems (DMS) throughout 2025 with some exciting innovations set to make a serious play for corporate and local government pockets.

Revolutionising Your Accounts Payable: The Power of Automation

As we all know, efficiency is key to staying competitive. One area where many organisations can significantly improve their operations is in Accounts Payable (AP). By implementing robust automation solutions like DocuWare or DocuPhase, businesses can begin to transform their AP processes, reaping benefits that extend far beyond the finance department.

Artificial Intelligence in local government

Artificial intelligence (AI) is set to significantly impact and transform the landscape of local UK government in the coming 5-10 years, offering both opportunities and challenges. Here, we take a brief look at some of they key areas that could be in line for a shakeup.